Thanks guys, it was fast and Someone even called me to confirm my order after I filled it! Great customer service I appreciate!!
We purchased this door a year ago and couldn't be happier. It totally transformed our home from plain to spectacular.
Absolutely no complaints. We love this door, and everyone who sees it is impressed.
We won’t have a comment until spring when installing it will be possible.
Gate came in with one of the bar bent. They refused to help cause they said that it was signed for as “good condition”. Please be aware that the 3rd party vendor they use to deliver this gate is sneaky and they will hide the damage area. In my case, that’s exactly what happened. This was a 600 lbs delivery heavy big crate and the small damage was hidden underneath the pallet Jack where I can not physically see. When I remove the gate from the wood crate is only when I was able to see the damage. But since I sign for it…. They refused to help. I gave two stars instead of one because they did offer me $500 after I have to negotiate from their original offer of $200. But $500 is nothing and I rather have the gate fixed. Who wants a bent gate hanging in their driveway. I have to look for a repair man to come fix it for me since the company won’t help. Just be careful folks and inspect before you sign.
I received the gate one week ago and have not had time to install it at this point.
Thanks guys, it was fast and Someone even called me to confirm my order after I filled it! Great customer service I appreciate!!
We purchased this door a year ago and couldn't be happier. It totally transformed our home from plain to spectacular.
Absolutely no complaints. We love this door, and everyone who sees it is impressed.
We won’t have a comment until spring when installing it will be possible.
Gate came in with one of the bar bent. They refused to help cause they said that it was signed for as “good condition”. Please be aware that the 3rd party vendor they use to deliver this gate is sneaky and they will hide the damage area. In my case, that’s exactly what happened. This was a 600 lbs delivery heavy big crate and the small damage was hidden underneath the pallet Jack where I can not physically see. When I remove the gate from the wood crate is only when I was able to see the damage. But since I sign for it…. They refused to help. I gave two stars instead of one because they did offer me $500 after I have to negotiate from their original offer of $200. But $500 is nothing and I rather have the gate fixed. Who wants a bent gate hanging in their driveway. I have to look for a repair man to come fix it for me since the company won’t help. Just be careful folks and inspect before you sign.
I received the gate one week ago and have not had time to install it at this point.