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Return Policy

30 Day Money Back Guarantee

At Garage Department, we pride ourselves on selling the best ergonomic office furniture on the market.

You may return an item for a full refund within 30 days of delivery. If you’d like to return an item, please notify us via email at Info@garagedepartment.com. We will send you back a return authorization form to include with your package. After that, just send the product back to us and we’ll issue a credit within 24-48 hours once the item is received. 

Please note that return shipping costs will be deducted from your total refund amount. In rare cases, a manufacturer's restocking fee may apply. Items must be in new condition and in the original packaging to qualify for the 30 day money back guarantee.

If your item arrived damaged or defective, we will issue a prompt replacement. Please carefully read ALL Shipping Confirmation emails we send to ensure all packages are received properly and damages are noted so we can expedite your replacement. Also, please see the “What if my product is damaged” instructions below.

What if my product is damaged?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.  If your item(s) do arrive damaged, please send photos to Info@garagedepartment.com and we will process an immediate replacement or refund (usually within 1 business day).

★Customer Reviews★

Let Our Customers Speak For Us!

514 reviews
82%
(422)
15%
(79)
2%
(11)
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J
Gorilla Playsets Treasure Trove w/ Amber Posts and Standard Wood Roof 01-1021-AP
J.R.
Gorilla Playset

This playset is a tank. 3rd playset built and the best. I won’t buy any other brand than Gorilla. Have learned my lesson the hard and expensive way already. Garage Department was amazing. Free UPS freight shipping was ridiculously fast and they were incredibly professional and nice enough to help me unload in my garage. Just a fantastic experience all around from a company I’ve never heard about. I called Gorilla and they assured me they are an authorized dealer. Thanks.

21 ft awning

Looks nice. Pretty tough install. Just kind of difficult to hold things in place. Instructions are not the greatest. Best bang for your buck that I could find. Good product. Install is tough.

User friendly website, great price, fast delivery, have not used product yet

TERRIBLE-ORDER/PRODUCT-DELIVERY

NEVER-AGAIN-WILL-I-PURCHES-ANYTHING-FROM-THIS-COMPANY-OR-ANY-COMPANT=THAT-TRANSPORT-PRODUCTS-WITH-ROAD-RUNNER-TRANSPOTATION-COMP.CANNOT-COUNT-THE-TIMES-CALLED/RECALLED-FINELY-HAD-TO-THREATEN-WITH-ATTORNEY-FOR-CORRECTIVE-ACTION-TO-BE-TAKEN-BY-SELLER/TRANSPORTATION-COMPANY-ROADRUNNER.NEVER-AGAIN

Never got it

Was missing a lot of items and 30 days later I still haven’t received the rest of my order .