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Return Policy

30 Day Money Back Guarantee

At Garage Department, we pride ourselves on selling the best ergonomic office furniture on the market.

You may return an item for a full refund within 30 days of delivery. If you’d like to return an item, please notify us via email at Info@garagedepartment.com. We will send you back a return authorization form to include with your package. After that, just send the product back to us and we’ll issue a credit within 24-48 hours once the item is received. 

Please note that return shipping costs will be deducted from your total refund amount. In rare cases, a manufacturer's restocking fee may apply. Items must be in new condition and in the original packaging to qualify for the 30 day money back guarantee.

If your item arrived damaged or defective, we will issue a prompt replacement. Please carefully read ALL Shipping Confirmation emails we send to ensure all packages are received properly and damages are noted so we can expedite your replacement. Also, please see the “What if my product is damaged” instructions below.

What if my product is damaged?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.  If your item(s) do arrive damaged, please send photos to Info@garagedepartment.com and we will process an immediate replacement or refund (usually within 1 business day).

★Customer Reviews★

Let Our Customers Speak For Us!

1084 reviews
84%
(908)
14%
(148)
2%
(24)
0%
(4)
0%
(0)
Owner

I've ordered and used more than 10 of your company's products for over 10 years (gate opener), but it's a problem and I'm resentful of the insincere treatment of receiving warranty.
It's still unresolved. ar2400.

Didn’t work

I was so excited to get it! Got it all set up, and couldn’t get the functional test screen to work. It kept blinking and was frozen on the screen. It took over a week to get a tech support call for help. They sent me a replacement capacitor and screen. I replaced it this weekend. It seems to be working. So I’ll finally get to try it out this week.

Ulti-MATE Garage 2.0 Series 3-Pc Tall Cabinet Kit UG22630W

★ Customer Reviews ★

Verified Customer Testimonials

1084 reviews
84%
(908)
14%
(148)
2%
(24)
0%
(4)
0%
(0)
Owner

I've ordered and used more than 10 of your company's products for over 10 years (gate opener), but it's a problem and I'm resentful of the insincere treatment of receiving warranty.
It's still unresolved. ar2400.

Didn’t work

I was so excited to get it! Got it all set up, and couldn’t get the functional test screen to work. It kept blinking and was frozen on the screen. It took over a week to get a tech support call for help. They sent me a replacement capacitor and screen. I replaced it this weekend. It seems to be working. So I’ll finally get to try it out this week.

Ulti-MATE Garage 2.0 Series 3-Pc Tall Cabinet Kit UG22630W