I bought this gate opener against the better wishes of my family. They wanted me to purchase the more expensive 'name Brand' one. And, wouldn't you know it - it had an electrical issue that became apparent during the install. I panicked. Family not happy. They just wanted the install done and the gate to work. Called Tech Support, two or three times, and we diagnosed the problem. Brad treated me like I was his most important customer ever! Shipped me a new part. Gate functions perfectly. Very happy with their customer service. And now I'm the Hero in the family again. Thank You Brad!
